Lifetime technical support is available 24 hours a day, 7 days a week, 365 days a year via email. If you have any problems using our products, please confirm that you have installed the latest version of the software, please send us your detailed comments, suggestions, or questions. We value every customer and will reply to you as soon as possible.
As you describe the problems, be as specific as possible. please tell us which version of the software you are using
and which operating system (Windows XP, Windows Vista, Windows 7, Windows 8 and Windows 10 etc.) you are using.
For customer who purchases the server license and developer license of our product, we provide one year free technical support.
Upgrade Policy. All program upgrades are free to all registered users (exclude the server license and the developer license). As a registered customer, you can purchase all our other similar software at a discounted price.
If you need technical support, please send an email to firstname.lastname@example.org,clearly describing the problem you are encountering. Normally we will reply to you within 24 hours.